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Terms & Conditions

1. Introduction

The following Terms & Conditions govern the use of the websites owned by Carmen And Santos Salon LLC and Carmen And Santos Med Spa LLC (“we,” “us,” “our”). By accessing or using this website, you agree to comply with these terms.

2. No Medical Advice

Information provided on this website, including med spa services, injectables, laser treatments, weight loss programs, or wellness services, is for general informational purposes only. Nothing on this website constitutes medical advice. All medical consultations occur in person or by phone with licensed professionals.

3. No Medical Records Stored on Website

We do not store PHI, treatment notes, or any medical records on our website. All medical records are kept offline in compliance with HIPAA requirements.

4. Third-Party Booking (SalonBiz)

Online booking for salon and med spa services is handled by a third-party provider, SalonBiz. We do not collect, store, or control the appointment information entered on their system, including name, phone, or email.

Please review the SalonBiz Terms of Service for more information.

5. Service Descriptions & Pricing

While we strive to keep information accurate, service descriptions, availability, and pricing may change at any time. We reserve the right to update or modify any content without prior notice.

6. Payment Policies

All payments for services are due at the time of service unless otherwise stated. Special promotions, discounts, and packages may have additional conditions and expiration dates.

7. Results Disclaimer

Individual results vary. Med spa treatments—including injectables, laser hair removal, shockwave therapy, hair restoration, PRP, and weight-loss treatments—may produce different outcomes based on individual factors.

No guarantee of results is expressed or implied.

8. Weight-Loss Program Disclaimer (GLP-1, Peptides, etc.)

Our GLP-1 weight-loss program is managed by licensed medical staff. This website does not provide medical advice, diagnosis, or dosage recommendations. All prescriptions and treatment plans are determined by a licensed provider.

9. Meta Pixel & Advertising

We use Meta Pixel for advertising and analytics. By using this site, users acknowledge that Meta may collect data related to website interactions. Users may opt out using tools provided by Facebook, Instagram, or their device settings.

10. Intellectual Property

All website content—including text, logos, images, graphics, and layout—is property of Carmen And Santos Salon LLC and Carmen And Santos Med Spa LLC. Unauthorized reproduction or distribution is prohibited.

11. Limitation of Liability

We are not liable for any damages arising from the use of this website, including service descriptions, third-party links, booking platforms, or promotional content. You use this website at your own risk.

12. External Links

This website contains links to third-party websites, including SalonBiz, CareCredit, Cherry, and social media. We do not endorse or control the content on external websites and are not responsible for their policies.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

14. Contact Information

For questions regarding these Terms & Conditions, contact:

Email: info@carmenandsantos.com